Who are we?
- Thomas Tools is a Malaysian company focused on selling survival and tactical cutleries to all over the world. Click here to learn more.
Are the products 100% original?
What courier services are we using?
- For shipment inside Malaysia, PosLaju (2 - 6 workdays)
- For shipment outside Malaysia, DHL (2 - 7 workdays)
What if the order is damaged during shipment?
- We will do a replacement for you.
What if the product I ordered is not as expected?
- You can send us back within 7 days to get a refund.
What if the order got lost during delivery?
- We will send you another one, we guarantee its arrival or we will do a refund for you.
How to pay?
- At the end of the shopping process, you can choose 1 from 3 of the payment methods as shown below.
|ATM / Online Deposit|
|Pay with your PayPal account.||
||Our bank details will be given if this is chosen.|
How to pay via installment?
- Step 1: Pay with your credit card via PayPal or MOLPay.
Step 2: Call the bank to arrange an installment/flexible payment plan.
*It is up to the bank to approve the installment plan.