LED Lenser Warranty
1. Extent of Warranty
In principle, we issue a five-year manufacturer’s warranty for all products (seven years if the product is registered) as of the date of purchase. Excluded from this warranty are the product series “Solidline”, Ledlenser K1 and Ledlenser K2. The warranty does not apply to alkaline batteries, holsters, pouches, remote switches, color filters, imprints or surface coatings. For the proper functioning of rechargeable batteries, a warranty period of 24 months applies. Claims under this warranty are only valid if the product does not reveal any damages or signs of wear caused by use that is different to what the manufacturer has intended. They are also only valid if the product does not reveal any indications of repairs or other interference by the customer or by repairers who are not authorized by the manufacturer. Damages caused by leaky batteries do not represent a product defect. Please contact the respective battery producer to report such damages. The warranty only covers exchanges and repairs. Claims beyond what is stated in the warranty – in particular for compensation – are excluded. The warranty period will neither be extended nor renewed if warranty services are rendered.
2. Warranty Claims
If your product reveals a defect against expectations within the warranty period, please contact us and present your original proof of purchase.
The costs of sending the goods shall be borne by you.
The guarantor is the company Ledlenser GmbH & Co. KG (Ledlenser), Kronenstr. 5 - 7, 42699 Solingen, Germany.
Warranty services regarding exchanges or repairs are free of charge. This does not apply to any costs incurred by possible postage of the product.
This warranty applies worldwide and is subject to the laws of the Federal Republic of Germany.